You want your agency to grow. Or at least, that’s what we’re assuming. In that case, high efficiency is essential in order to achieve your objectives. The two KPIs ‘average profit per hour’ and ‘performance’ give you insight into your efficiency. In this blog, we explain how you can calculate this with the help of examples.
All too often, creative agencies and consultancy firms see billability as the ultimate way of calculating and optimising their efficiency. However, evaluating solely on the basis of billability can cause serious damage to your business, for three reasons.
KPIs can help your agency grow, but only if you link the right insights to them. How do you do that for the KPIs ‘average profit per hour’ and ‘performance’? This blog post will set you on the right path.
Sending and presenting a quotation to a customer is a crucial step in the sales process. Both your communication and the quotation itself need to be clear and professional since they represent your business and the quality of work you deliver. As with all first impressions, you’ll never get a second chance to make one. That’s why our new and improved CloudSign platform guarantees a first impression that lasts.
Thank goodness, 2020 is behind us. Already two months into 2021, you’ll probably say it’s best not to look back. “A new beginning”, “out with the old, in with the new”, “the only way is forward”. And although we agree it’s better not to dwell on the past, we believe it’s fundamental to praise those colleagues who gave their absolute best (and more) during such challenging times. Also, we just like to celebrate.
Juggling multiple projects at once and often don’t know where your head’s at? Teamleader’s Cross-projects Timeline visualises all your projects, making it easy to spot gaps in your planning, or which project needs your attention.
Stop wasting time sifting through bank statements and complicated Excel sheets to find out your business’s income in the upcoming months and start forecasting the easy way with Teamleader’s financial forecast. You get a clear and up-to-date overview of how much money you can expect to be paid in the current and upcoming two months, and you get to throw out those Excels!
Managing many projects at the same time is an undervalued talent of a project manager. In order to encourage them, we at Teamleader are currently developing a timeline that visualises all your projects.
A few months ago we introduced you to the Work Breakdown. Since then, we have gradually improved this helicopter view of your project. Since this page is the axis around which your entire project revolves, the Work Breakdown has been given an even more prominent place.
Can you -without using complicated Excels and clumsy exports- quickly predict how much cold hard cash will be coming in the coming months? You will soon, thanks to your financial forecast in Teamleader.
At Teamleader, we believe that it’s more than just common courtesy to make new colleagues feel welcome. Think of it this way: we all know that the first impression during a job interview has a huge impact on the chances of being hired later on. In the same way, the first few weeks at a new company are largely decisive in the new employee's decision to commit for the longer term.
Is your business really versatile, and do you prefer not to limit yourself to only one company entity? Then we have some good news for you: from now on, you’ll be able to bring several entities together in one Teamleader account.
Have you ever set foot into a Teamleader office? Have you ever had a (physical or virtual) meeting with one of our lovely employees? If so, I'm sure you were stunned by that distinctive Teamleader smile. A broad, genuine, blissful grin that never fades, not even for a second. It's even claimed that the smiles of our support staff can be heard through the phone. But is there any explanation for the fact that Teamleader employees smile non-stop?
Whether you're a chimney sweep or developing blockchain applications, in the end the icing on the cake is the same in every business: the invoice. And in essence, all invoices are the same: they get you paid. But some are more equal than others. A quick overview of all types of invoices.
The yellow postcard made way for SMS and WhatsApp, the paper diary was replaced by a digital one and even Playboy Magazine is having a hard time. It is therefore logical that more and more self-employed people are opting for digital invoices. You (soon) too? We will guide you through the need-to-know-info.
Your deals get the attention they deserve. With a restyled deal overview and a brand new detail page per deal, you’ll never lose sight of a single detail.
Correct invoices are worth gold to your company. Not only do they ensure that you are paid for your services or products, they also provide a clear overview of your income and expenses. But drawing up a (digital) invoice according to the rules of the art is not always easy. That's why we share tips, tricks, various examples and the whole aim. You're welcome!
With spring in the air, we opened windows and doors and let some fresh air circulate through Teamleader. We tweaked how you plan your work with projects, added a work order overview in your browser and improved the deal overview.
As a project manager, you like to be prepared. Great news: with Teamleader’s new Work Breakdown you create clear estimates of the necessary work and you keep all of your projects perfectly under control.
VP Product Didier Malherbe recently presented the first half of 2020 based on three themes. Today, product manager Pieter Reel zooms in on one of those themes and what you can expect from Teamleader soon.
Wondering how much sales revenue you’ll generate in the next three months? Find out in an instant with Teamleader’s brand new Forecast Overview.
At the end of last year, we were able to look back on a well-filled 2019 when it comes to our product. With a total of over 20 updates or improvements, Teamleader benefited from many changes. Is 2020 going to build further on this excellent momentum? Our VP Product Didier Malherbe gives you a glimpse of what’s in store.
We’re almost at the end of 2019, and although you’re probably knee-deep in end-of-year lists, we’d like to add just one more. It was a busy year, marked by many new developments. In total, we unveiled no fewer than 20 new features and improvements.
Slow season? Not to us. Even on the hottest days of the year, our team went to work ferociously - resulting in a dazzling new update: crystal clear project financials!
As summer draws to a close, we want to give you an update on the (heat)wave of features and updates we’ve been working on these past months.
Today, we are proud: proud to announce that the Belgian software company Yadera is now under the wings of Teamleader! With this acquisition, we welcome a fine team with outstanding software into our Teamleader family.
Winning a new customer is nice, but keeping that customer and turning them into a repeat buyer is even better.
Teamleader just launched an exciting sales feature: the sales pipeline view. Find out why this update is set to drive your sales efforts!
If there was a Sales Hall of Fame, Aaron Ross would be listed as Outbound King. In just a few years, he led Salesforce.com to $100 million extra revenue by introducing his innovative cold calling 2.0 technique.
In an earlier blog post, we explained how Teamleader helps you manage your sales funnel and optimise the sales process. But while we may argue we help you grow your business, what proof do we actually have?
In addition to shipping new, major updates, our team works behind the scenes to tighten screws on existing features. This month, we’ve added new bulk actions, so you can spend less time managing invoices!
If you run a project-based business, you know many things can get between you and project success: scope changes, budget limitations, team dynamics, to name but a few.
It's been one year since we launched our new mobile app, and it's time for a major update: work orders. Easily keep track of what you did for which customer, and bill your hours accordingly.
At our yearly Work Smarter event in Belgium, we announced not one, not two, but three great Teamleader updates!
Proforma invoices are often used to provide customers with more information about their purchase. Find out what proforma invoices include, what makes them different from quotations and regular invoices and how to create a proforma invoice yourself.
Every business and every brand needs a USP, or Unique Selling Proposition. Even SMEs, if your aim is to compete with every competitor, regardless of size.
If your business uses CRM, you’re probably well aware of what it can do for your sales revenue and customer relationships. If you don’t, this blog provides an honest perspective on all the things Customer Relationship Management could mean to you and your company.
Digitisation is getting a more and more prominent role in businesses. We here at Teamleader can only encourage this trend (since our business relies on it). But there’s always a side effect to innovation.
Looking for a powerful tool to outline the best strategy for your SME and/or your marketing? Perform a SWOT analysis.
VAT: as law-abiding customers, we pay them every day, by means of our numerous purchases. But what exactly is VAT? What different rates exist?
Always wanted to connect your favourite business tools to Teamleader, but lack the coding experience? Great news: we’ve just added over 1000 integrations at once, thanks to a little tool called Zapier that hooks one app to another.
We’re already well into 2019, so it’s time to give you an update on the roadmap we published about one year ago. A lot has changed since then: our product, our organisation and your requests as well.
Tracking time is a bit like spring cleaning: we all know it needs to be done, but nobody actually enjoys doing it. That changes today, with Teamleader’s all-new Time Tracker.
We’ve revamped our referral program to grant you bigger and better rewards. What’s new and what’s in it for you? Read on to find out!
Teamleader is there to make your life - or well, your work - easier. That philosophy is also the premise of our customer support system. We want to help solve your questions or issues as quickly as possible, with a dedicated support team that speaks your language.
In May this year we released our new mobile app. Since then, we’ve been able to develop new features and update existing ones at a much higher rate. Exciting times ahead of us!
To manage a successful web shop, there's a lot you need to know and do. As you grow, chances are you won't know each and every customer on a first name basis anymore.
2018 is coming to a close. Time for a recap of how your favourite business tool has evolved over the past year. And dare we give a sneak peek into 2019 as well? (Spoiler: the answer is yes. Read on to the end of this article!)
A project plan is the foundation every project is built upon. Without a strong framework, you’re in for a rough ride: your project will never start off on the right foot, nor will it land the way you had originally intended it to.
The Teamleader Marketplace has tons of integrations with different kinds of productivity tools. Having more integrations doesn’t necessarily mean that you’re working smarter. Since we’re here to help you save time, here’s a list of the most popular integrations our agency customers use.
Nobody likes to wait for their money. When you’ve delivered a service to a customer, you’d rather have your fee with the snap of a finger. We can’t help you with that, were not magicians (unfortunately), but we can help you make it as easy as possible to get your invoices paid faster.
In our Roadmap for 2018 we’ve mentioned a few stylish makeovers were coming your way, on top of some extra features. One of the bigger makeovers - if not the biggest one - was our invoicing redesign. It’s time to present you what we’ve been working on and what’s coming up in the future.
Businesses use more apps than ever to perform even the smallest tasks - with the potential downside of creating data silos. Read on to find out how to avoid them.
If you’re doing business with other, non eurozone countries, you’ll be delighted: Teamleader offers you a way to create quotations and invoicing effortlessly in all available currencies (with the exception of cryptocurrencies).
Ever since we started Teamleader in 2012, beta testing has been a vital part of our development process. Having users test features before their official launch has been of indisputable value in the evolution of our product, and will be even more so in the future.
The first important decision of a project manager? Picking the right project management methodology! Agile, Scrum, PRISM, Waterfall. There are tons of different approaches. Hence, it’s important to know about the pros and cons of each of them, and come to a valid decision.
Ghent, Belgium, 2 August 2018 - Teamleader, known for its SaaS platform for CRM, project management and invoicing, announced today that it has closed a Series C funding round of $ 22 million (18,5M EUR).
The Euro is the world’s second most tradable currency, used by 19 of the 28 EU member states. So that means there’s a reasonable amount of economic traffic in other currencies in and outside of the EU. In our mission to help European SMEs work smarter, providing multi-currency options is really a key factor. Since April 2016, Teamleader offered the possibility to convert deals and invoices - only for the end total - into a different currency. We’re glad to announce that we have expanded our multi-currency features for you to try out in beta.
At our Belgian Work Smarter event on May 15, CTO Tom Schouteden and CEO Jeroen De Wit proudly presented Teamleader’s new mobile app to over 500 attendees.
A few weeks ago we announced we were redesigning our navigation menu. Since then, we’ve had some beta users try it out and the results were very positive. That means you too can expect a new and improved navigation menu soon. Our gradual roll-out for all users will start April 23!
It’s been almost one and a half year since we opened our office in Madrid, and our team has grown considerably since then. Last month, we welcomed seasoned IT specialist José Marcos Lopéz-Ríos as our new Country Manager for Spain. We’re happy to briefly introduce him to you!
As a fast-growing European company, Teamleader takes data security very seriously. This article defines what data security is about, and outlines a series of measures our Product and Engineering team has taken to ensure full security of the data our users entrust us with.
We’re very excited to announce two new hires for our executive team. Learn more about Itay Haber and Marc Zinnemers’ role and the value they’ll create for our company and our customers.
The GDPR or General Data Protection Regulation is fast approaching. On May 25th 2018, all entities that process personal data of data subjects (i.e. an identified or identifiable natural person) located in the EU will need to comply with the new legal data privacy framework. Compliance is a necessity, not a choice. Find out everything your SME needs to know about the GDPR.
Every company processes personal data. Whether you’re creating a mailing list or membership card, this is data that will be subjected to the General Data Protection Regulation. But what is the GDPR exactly? Will it change the way you do business? Which measures do you need to take? In this article, we’ll concisely and comprehensively explain what the GDPR means and how it affects small businesses.
25 May 2018 marks the day the General Data Protection Regulation will come into force. The GDPR provides better control over personal data and assures more data security across Europe. Read on to find out the biggest changes regarding your customer data management.
25 May 2018: the new European GDPR framework is only a couple of months away. What will change for you as an SME, and how can you make sure you’re fully compliant with the new requirements?
With the new GDPR, Teamleader acts both as a controller and processor of data. Learn what this means for you as a Teamleader user, how you can benefit from our GDPR measures and what your own responsibilities are.
In the business software industry, standing still means falling behind. That’s why we always strive to evolve. Sometimes we change small things - tweaks or bug fixes that are hardly visible to you as an end user. Other times, we change visual items that drastically impact your experience. Since 2012, however, one thing remained largely unchanged: our navigation menu. And there was room for improvement, especially in terms of usability.
Email marketing: do or don’t? In this blog, we’ll share with you what email marketing is about and highlight five reasons why it’s a must-have in every small business’ marketing strategy.
Email should be one of your most important marketing channels. Why? Because email marketing is affordable, offers big returns - up to 4300% according to the Digital Marketing Institute - and helps you reach a large audience. But how do you create a sustainable email marketing strategy? Find out here.
Email marketing is a great way to grow and promote your business and establish a relationship with (potential) customers. At the heart of email marketing lie two seemingly contradictory features: you'd like to email many people at once, but with messages that are as personalised as possible.
Teamleader headed out to SaaStr Annual in San Francisco, February 6-8: the largest SaaS event in the world. The result: a backpack filled with business and technology insights we can’t wait to share with you.
Teamleader headed out to SaaStr Annual in San Francisco, February 6-8: the largest SaaS event in the world. The result: a backpack filled with business and technology insights. We’re happy to share some things we learned with you!
Teamleader headed out to SaaStr Annual in San Francisco, February 6-8: the largest SaaS event in the world. The result: a backpack filled with business and technology insights - and our Chief of Staff would like to share her main takeaways with you.
Teamleader headed out to SaaStr Annual in San Francisco, February 6-8: the largest SaaS event in the world. The result: a backpack filled with business and technology insights. How can you use this knowledge to create more customer happiness? We gathered tips from 5 experts.
Teamleader headed out to SaaStr Annual in San Francisco, February 6-8: the largest SaaS event in the world. The result: a backpack filled with business and technology insights we can’t wait to share with you. First up: understanding the importance of ELTV.
At Teamleader, helping SMEs work smarter has always been our main goal. By offering an intuitive tool paired with a user-friendly design, we allow business to save time and focus on what matters most.
Want to make your customers truly happy? This is how Teamleader created a customer-focused culture: watch the video to get some practical tips on becoming a customer-centric company.
Looking for a sales management tool? Teamleader can help you get more out of your sales and marketing - our customers are living proof. Hear what our customers have to say about sales with Teamleader.
Looking for software to help you manage sales? Teamleader can support you. Read on to discover how to keep track of all steps in your sales funnel with intuitive software.
There's plenty of software out there to support your sales funnel and help you sell faster and better. Use these tools to quickly gather customer data, follow up on your prospects and analyse sales results. What should your sales funnel look like and which software do you need during every phase?
Where do we want to go with Teamleader? And what was our product focus in the past 5 years and in 2017? We chatted with CEO Jeroen De Wit, CPO Andreas Creten and CTO Tom Schouteden about Teamleader’s future product vision.
Do you use Excel as a customer database? Check out this video to discover why and how you should switch from Excel to real CRM software... in just a few clicks.
To ensure the survival and growth of your business, you need new customers. A sales funnel helps you follow up on leads and sell swiftly.
Prospects simply tune out pushy, annoying sales people using sales tricks like “I have just the right solution for you to help you save money. Can we chat?” Instead, a great salesperson has a diverse set of qualities that guarantees sales success.
As a seasoned sales expert, Jacco Van der Kooij is the man to talk to when it comes to building and scaling your sales process. We organised a deep dive session to learn from the man behind "Winning by Design".
At first, Excel seems capable of managing your customer relationships. But as your company grows, you will soon start needing more scalable tools.
Customer Relationship Management (CRM) tools allow SMEs of all shapes and sizes to boost sales and marketing efficacy. These 6 CRM examples illustrate how businesses like yours are using it.
Investing in CRM is a great idea if you want to digitise your company, minimise administrative work and optimise processes such as sales and marketing. What is a cloud CRM and why do you need one? This article will show you how cloud CRM can boost your business revenue.
"Why isn't your new API based on REST architecture? Isn't that the standard nowadays?" That's probably the most recurring feedback we heard when discussing our new API. A justifiable remark, and we'd love to give you a quick answer.
A new API is big news. In between the lines of code, you can see the outlines of our future application. You'll also see that we made some remarkable choices while building it. Here’s a quick recap of the process.
According to Marketo, 61% of marketers indicate that generating high-quality leads is their biggest challenge. This means that all business need to put a lot of effort in attracting leads. To make this a bit easier, it’s key to get a grip on some basic but proven marketing tactics - these 12 techniques are essential if you want to know how to attract customers more effectively.
After winning the Deloitte Technology Fast 50 award in Belgium last month, Teamleader proves its growth on an international level isn’t lagging behind. Our team reached a new level of excellence by finishing 53rd in the Deloitte Technology Fast 500 ranking in the EMEA zone including 18 countries such as Belgium, France, Finland, Germany, Italy, the Netherlands, Turkey and the United Kingdom.
Do you want to grow your business, have happy customers and save time and money? Teamleader is the perfect solution to manage your customer relationships.
A customer database helps you improve customer retention, increase revenue and increase the value of each customer. Read on to find out the ins and outs of customer data management.
Old-school sales techniques don’t cut it anymore in today’s business. Customers are more educated than ever and have many options available to them. But most of all, they hate being sold to.
No business can truly blossom without proper lead qualification. However, Gleanster Research shows that 75% of leads aren’t suited for sales. If those leads do slip into your sales process, they will be hard to sell to or barely interested. We’re talking unenthusiastic phone calls, missed appointments and unanswered emails that just cost time and money.
Talking to the right leads is important to any business: time is limited, and it would be a shame to waste it on leads that will never pan out. It’s not about how many potential customers you talk to - but about reaching the right ones. The ones that convert, buy your products, and ultimately end up referring your business to other potential customers. And that’s where lead qualification comes in.
Who doesn’t love winning? We know we do. And we couldn’t be more excited to win Deloitte’s Technology Fast 50 award for the fastest-growing tech company headquartered in Belgium. Even more exciting news: this qualifies us for the Technology Fast 500 EMEA in Paris on December 7th, joining an all-star lineup of the most innovative, rapid growers in Europe. Suit up!
Conferences, fairs & events such as WebSummit have massive value to companies. So how do you make the most out of them?
Great news! From now on, it’s easier to link tasks, calls and meetings to deals. You can even link past tasks, calls and meetings. So no worries if you forgot to link them.
Ticketcloud is an online platform where people who emailed you a support question can see the conversation they are having with your support team and reply there instead of via email.
Teamleader has opened offices in Belgium, the Netherlands, Germany, Spain and Italy. The list is getting longer and longer, but that didn’t stop us of setting our sights on France. On the 12th of October, we proudly opened our new office in Paris.
To improve customer relationships, businesses need three things: technology, people and processes. Here’s how CRM software will help.
As of today, you can find our new Outlook add-in on our Teamleader Marketplace. Why is this important to you? We’ll explain.
You might have heard, but on May 11th, we launched our very own Teamleader Marketplace: a place where all sorts of integrations and productivity apps are gathered. The goal of this Marketplace? To make it easier for our customers to connect Teamleader with lots of helpful integrations.
Ticketing software can help your SME provide excellent service, winning over the hearts and minds of your customers. Read on to find out how.
Are you or your accountant are using Datev in order manage your bookkeeping? Then we have very good news for you. Via our free Chrome Plugin, you can easily export all your invoices and credit notes from Teamleader in the needed format that will allow you to import those data into Datev.
How can SMEs embrace the digital consumer? Keynote speaker and digital strategist Gerrie Smits discusses facts, trends and the 'Flip' in this infographic.
How can SMEs adopt a customer-centric approach? Halito!’s Customer Success Manager sat down with us to explain their approach and share a few useful tips.
The way in which consumers interact with businesses continues to evolve at lightning speed. In today’s digital era, keynote speaker Gerrie Smits believes businesses should focus on understanding their customer - above all else.
You might have heard, but on May 11th, we launched our very own Teamleader Marketplace: a place where all sorts of integrations and productivity apps are gathered. The goal of this Marketplace? To make it easier for our customers to connect Teamleader with lots of helpful integrations.
Acquiring and retaining customers has become increasingly harder, but SMEs are turning the tide. Instead of primarily paying attention to gaining new business, the focus is on building long-term relationships with existing customers. To do so, you need to become a customer-centric organisation.
Is customer centricity just another buzzword? The customer has always been king, but is gaining power every day. With digitisation on the rise, customers demand excellent services - any place, any time. How can you meet their expectations and become a more customer-centric organisation?
What’s your company’s top priority? One thing’s for sure: product and processes are no longer the most important dynamics. Today, it’s not about what’s the most important thing - but who: your customers. And digital has a big role to play.
The way you sell to your customers is crucial, because it sets the standard for a potential long-term relationship. Using a customer-centric approach to selling makes the most out of every opportunity to get new customers on board. Here’s how.
Customer-centric selling is a key part of becoming a customer-centric organisation: your customer is at the forefront of everything you do. It boils down to making your customers successful and providing true added value.
As an SME, you want to maintain close relationships with those that matter most to your business - your customers - and keep them engaged. Customer segmentation is a great way to do this: it helps you communicate a meaningful message, and allows you to stay on top of every relationship.
Teamleader helps Aardman get a better grip on their sales process. Keep reading to learn more about their story.
There are only so many rules or tips you can actively take into account to really master time management. For SMEs, the Eisenhower matrix might be one of the best: it helps you divide and conquer, and safeguard your time.
How happy are your customers? If you know that 91% of unhappy customers will likely never buy from your business again, customer satisfaction becomes a key metric to track. Even if your customers seem satisfied, do you know why they love your company? Use the right methods to measure customer satisfaction and figure it out.
Every project manager needs to find a balance between finishing projects on time, staying within budget, and avoiding quality loss. In the construction industry, it’s even more complex. A lot of different parties are involved, projects are planned on the long term and a lot of tasks are codependent.
In the creative industry, the pressure’s always on to deliver cool projects to wow customers. It’s often tough to keep a cool head and deliver successful projects from A to Z, every project at a time. That’s why you need to have a few essentials in place to get from cool idea to ready-to-ship without any significant bumps along the way.
According to McKinsey & Co, the average IT project is 45% over budget, 7% over time, and delivers 56% less value than initially set out. Just one of those mismanaged projects can jeopardise the entire future of your business. Word travels fast, which also rings true for negative word-of-mouth.
In the past, businesses were extremely sales-oriented. Once a deal was closed, customer were left in the dark without proper customer service. This often resulted in high churn rates across the board. Nowadays, SMEs are tyring to put customers first. Customers loyalty is the new currency.
How do you fit everything you have to do in an average work day? It can be quite a challenge, and at times, even stressful. But it shouldn’t be; the time you have should do the trick, if only you spend it wisely.
According to the Project Management Institute, only 26% of all projects succeed. This means that most projects fail: they aren’t finished on time, go over budget, or don’t have the desired end result. A lot of these failures can be attributed to inadequate project management.
Woodworker Jef Schrauwen was one of Teamleader's early adopters, and has gained more overview and control over his business because of it. Read the full story here.
The project manager has a vital role to play in every project’s success. Apart from harassing everyone about deadlines, he or she needs a particular set of skills to get the job done. Here are the 8 essential talents every project manager should possess to a greater or lesser extent.
How do you ensure a streamlined workflow? CRM, project planning, invoicing and support: with these 12 steps, you can manage your entire business from A to Z.
The amount of planning and work required to manage and complete a project can be overwhelming at first. Instead of throwing yourself out of the nearest office window, the best approach is to break it all down into ‘manageable’ portions and structure the required efforts into clear steps. Here’s how.
As a project manager, you’re juggling resources, phases, responsibilities and team members every day. Luckily, there’s help available – lots of help. These days, tons of project management tools are clamoring for your attention. But what features should you look for?
A lot of people remember their internship as follows: working for free, doing the chores that everyone dislikes, still being called the wrong name after weeks of internship...
Project planning is essential to every company. A clear schedule provides a strong framework and improves communication with your clients. Discover how the Teamleader software can help you improve your project planning now.
Today, Teamleader launches a new platform: the Marketplace. It contains nearly 100 integrations with SME software, ranging from accounting tools and Microsoft Office to cloud applications for online payments, marketing, telephony, and much more.
Administration: it’s a necessary task but it can easily take up your whole agenda. Time is money- unfortunately, managing your administration quickly becomes a time-consuming and expensive burden. And it’s high time to change that.
Digitisation comes with a lot of questions and concerns for many SMEs. The following 4 tips will bring clarity on how to choose the right tools.
If you're involved in projects, you rarely work alone. Having people on board with the right skills and personalities is paramount to meeting your goals and objectives. With the right team, you can conquer any deadline. But how do you build your perfect project team?
The smaller your company, the greater the impact of failed projects on your business. That’s why project management is crucial for SMEs in particular. While every project is different, the following fundamentals can make virtually all of them run smoothly.
We've adjusted our day view in the calendar to make it easier for you to schedule your day. It's also in favor of our new project planning module. If you use the projects module, look out for something new next week!
Our Customer Success team won 2 Customer Success Hero Awards at the ToTango Customer Success Summit in San Francisco. We were rewarded for our unique and dynamic approach - here's what our Customer Success strategy looks like.
Great news! Teamleader’s LinkedIn plugin has received an update: it’s now compatible with the new version of LinkedIn’s layout.
Digitisation works, in every sector. We visited a couple of SMEs and picked their brain to learn how they took their first digital steps. Read on to learn more.
If you’re an avid user of the Teamleader project module and you have a lot of similar, recurring projects, then chances are you’re making use of the project templates function.
Digitising your business is a bit like spring cleaning; everyone knows it has to happen, but no one really feels like doing it.
Now that automation and artificial intelligence are becoming increasingly important, what does the future of sales and marketing look like? Find out here.
Create your own customisable payment terms for invoices and subscriptions!
In the future, an increasing amount of sales will be driven by customer data. How do you make sure this data is of high quality? And how can it guide you towards informed business decisions?
Good quality data is essential for your sales and marketing campaigns. This integration can help you collect this data!
From marketing to sales and customer service: Teamleader makes work easy by optimising everyone’s workflow. This infographic illustrates how.
Consultants need to be experts in their field plus relationship management, but also take care of some marketing, sales and administration. Discover more here.
The road from start-up to international scale-up is covered with obstacles. How did we tackle those, and what did we learn from that? Read on!
Teamleader receives a new capital injection for 10 million euros. A new highlight in an already fantastic 2016!
Networking and industry events are essential to all companies, but how to make sure your company gets a good return on investment and draws the right visitors?
Closing a customer is kind of like going in for the kill - without the violence of course. So how can you make sure all your efforts in closing a sale don’t go to waste?
Never lose an opportunity again: scan business cards you receive and insert the information immediately to your CRM!
If you’re a fan of dashboarding, then you’ll love Cumul.io. Cumul.io is a dashboarding app originating in Belgium. Their goal is to make number crunching easier. And now they’ve constructed an integration with Teamleader!
Customer loyalty is at least as important as customer acquisition, especially in the customer-centric age. This blog teaches five tips to make loyal fans out of your customers.
Teamleader allows online marketing agency Sales Care to manage their projects, without losing overview. Read their story here!
Ruud Verduin reveals the secret to customer-centric business: 'the challenge for any business remains the same.' Read on!
Part 2/3 of our Converting clients 101 series: what is negotiation, how can you improve the process and what are some of the key errors? Read on!
Part 1/3 of our Converting clients 101 series: what is lead qualification, why is it important and what are some best practices that you could use to improve the ROI of your sales cycle?
Blast! Media was not really looking for a CRM tool, until they came across Teamleader. Today, they're working a lot more efficiently for just a small amount of money.
How can you assess whether the tools you're using are either right or wrong for your business? Here are 6 signs to look out for.
Is your business ready to invest in CRM software? Here are a couple of questions you should ask yourself in order to find the perfect match.
On Friday, we present you the newest Teamleader updates. On the menu for this week: setting up ticket autoreplies per e-mail address!
With Teamleader, translation agency Textwerk discovered a CRM tool that offers what they stand for themselves: efficiency and affordability. Read on!
Timetracking and invoicing properly can be a lot easier than you think, and happens to be beneficial to everyone involved. This blog will tell you everything you need to know.
What exactly are the differences between the right and wrong tools? What should you consider before choosing? A couple of pointers.
Enjoy the summer season!
Your contacts and the relationships you develop with them can last forever. But that can only happen if you nurture them. By using a CRM tool, for instance.
Becoming more effective at what you do is a beautiful thing to strive for, but how do you actually achieve that goal? Allow us to put you on the right track.
Teamleader is celebrating its 4th birthday today, and we're doing so with cake, the opening of a new office in Spain and hopefully with a victory of the Belgian national team!
Customer support is one of the key features in a service based company, now more than ever. So how can you keep track of all customer questions? Using a good ticketing service might help!
MYPUP helps thousands of users send and receive postal packages at the office. Teamleader paved the road towards more structure and professionalism.
CRM is a modern convenience for businesses of all sizes, including startups and scale-ups. How exactly can it help your startup thrive? Read on!
It has been possible for a while to send your invoices via postal service to your customers in Belgium. We’re glad to announce that as of today, this is also possible for Germany and The Netherlands!
Tired of scheduling a meeting just to have your meeting room stolen away right in front of you? We know the feeling.
Work Smarter 2016 was a success: enthralling speakers, useful breakout sessions, innovative partners, and most importantly: satisfied visitors. A report!
Belgian animation company Well Played is growing at a rapid pace. In Teamleader they found the perfect partner to support that process.
Calling low-quality leads costs time and is demotivating. These 3 simple CRM integrations reduce that risk greatly.
Many repetitive yet crucial tasks can be easily streamlined or even automated. This blog tells you how and why.
CRM helps you delegate and follow up on work, with better performance, motivation and work/life balance as a result. How? Read the blog!
Great teamwork combines talented people with modern technology. How do you support that? Read our ebook!
Receiving payments online is advantageous for you and your customers and it's very much in reach for SMEs. How so? Read on!
Teamleader users take the floor: Brussels-based Qubrik is making a name for itself in the world of real estate investments with the highest possible return. "Just 3 years ago we were completely dependent on Excel."
We all send out a lot of emails. Too many, in fact. Start limiting your email traffic to what matters most, and take action on the emails that do come through!
Sending out invoices to different parts of the world? You’re in luck: we are glad to announce that Teamleader now supports conversion to multiple currencies!
Teamleader users take the floor: Bits & Pieces in Herentals helps SMEs and smaller business owners with customized IT solutions. "When we were looking for extra people, a CRM system suddenly became apropos."
Work culture is rapidly evolving. Which role do you play as an employer today, and how can you prepare for the future?
We’ve added two new ticketing preferences that you can activate via the Settings. Here’s a little more info!
Despite all the sales talent in your ranks, consistently pulling great numbers is not easy. Do you sometimes wonder what's holding back your sales?
Teamleader users take the floor: Ghent-based Dropsolid facilitates digital entrepeneurship. Co-founder Dominique De Cooman: "Though marketing is important, we actually provide our clients with a digital long-term vision for their entire business."
Long sales cycles prevent sales teams from closing deals. So how can you speed things up, saving you both time and money in the process?
In this week's Feature Friday: Improved task screen, and search dropdown menus!
Time for a new partner story: Night Shift from Ghent brings together complimentary businesses and atmospheric trade fair concepts. Co-founder Jean-Michel Teerlinck: "Mathieu, Maxime and I each have our own business, but a passion for events brings us together."
Having a meeting occur periodically has been a basic functionality for a while now. Copying a meeting to a random new time slot wasn’t. Until today!
So far in 2016, 4 undeniable trends are distinguishable in the CRM market. Trends that will benefit both you and your customer. Let's take a look at them!
Looking back, 2015 was a downright phenomenal year. And from the looks of it, 2016 is shaping up nicely too: yesterday, we were chosen as Tech Startup of the Year. Of course we couldn't be happier!