Five keys for building customer engagement

Jay Ripton Jay Ripton on 22-Aug-2019 14:53:49 in Sales & Marketing

Winning a new customer is nice, but keeping that customer and turning them into a repeat buyer is even better.

Sales growth: 6 hacks by outbound king Aaron Ross

If there was a Sales Hall of Fame, Aaron Ross would be listed as Outbound King. In just a few years, he led Salesforce.com to $100 million extra revenue by introducing his innovative cold calling 2.0 technique.

Businesses sell 23% more and 35% faster with Teamleader

Katrien Baert Katrien Baert on 18-Jun-2019 10:36:29 in Teamleader, Sales & Marketing

In an earlier blog post, we explained how Teamleader helps you manage your sales funnel and optimise the sales process. But while we may argue we help you grow your business, what proof do we actually have?

Proforma invoices: when, why and how to use them

Cedric Auman Cedric Auman on 23-Apr-2019 16:12:59 in Sales & Marketing

Proforma invoices are often used to provide customers with more information about their purchase. Find out what proforma invoices include, what makes them different from quotations and regular invoices and how to create a proforma invoice yourself. 

What is a USP and why is it crucial for your SME?

Cedric Auman Cedric Auman on 23-Apr-2019 13:47:00 in Sales & Marketing

Every business and every brand needs a USP, or  Unique Selling Proposition. Even SMEs, if your aim is to compete with every competitor, regardless of size.

What is CRM?

Cedric Auman Cedric Auman on 19-Apr-2019 16:31:31 in Sales & Marketing

If your business uses CRM, you’re probably well aware of what it can do for your sales revenue and customer relationships. If you don’t, this blog provides an honest perspective on all the things Customer Relationship Management could mean to you and your company.

How a SWOT analysis helps your business make better decisions

Cedric Auman Cedric Auman on 10-Apr-2019 12:26:00 in Sales & Marketing

Looking for a powerful tool to outline the best strategy for your SME and/or your marketing? Perform a SWOT analysis.

How does VAT work for your SME?

Cedric Auman Cedric Auman on 08-Apr-2019 16:07:00 in Sales & Marketing

VAT: as law-abiding customers, we pay them every day, by means of our numerous purchases. But what exactly is VAT? What different rates exist?

Why you need to invest in email marketing

Email marketing: do or don’t? In this blog, we’ll share with you what email marketing is about and highlight five reasons why it’s a must-have in every small business’ marketing strategy.

[Video] How Teamleader developed a customer-centric culture

Fay Haelterman Fay Haelterman on 25-Jan-2018 14:14:46 in Sales & Marketing

Want to make your customers truly happy? This is how Teamleader created a customer-focused culture: watch the video to get some practical tips on becoming a customer-centric company.