Customer centricity for SMEs: how Halito! made it work

How can SMEs adopt a customer-centric approach? Halito!’s Customer Success Manager sat down with us to explain their approach and share a few useful tips.

Customer-centric selling by Jacco Vanderkooij: how small businesses can excel at sales

Customer-centric selling is a key part of becoming a customer-centric organisation: your customer is at the forefront of everything you do. It boils down to making your customers successful and providing true added value.

Customer segmentation: why it matters to SMEs

As an SME, you want to maintain close relationships with those that matter most to your business - your customers - and keep them engaged. Customer segmentation is a great way to do this: it helps you communicate a meaningful message, and allows you to stay on top of every relationship.

Aardman: "Teamleader offered exactly the features we needed to improve our sales process."

Teamleader helps Aardman get a better grip on their sales process. Keep reading to learn more about their story. 

Project management in construction: use 'the lean method'

Every project manager needs to find a balance between finishing projects on time, staying within budget, and avoiding quality loss. In the construction industry, it’s even more complex. A lot of different parties are involved, projects are planned on the long term and a lot of tasks are codependent.

Project management for creative agencies: the essentials

In the creative industry, the pressure’s always on to deliver cool projects to wow customers. It’s often tough to keep a cool head and deliver successful projects from A to Z, every project at a time. That’s why you need to have a few essentials in place to get from cool idea to ready-to-ship without any significant bumps along the way.

Project management for IT businesses: the ins & outs

According to McKinsey & Co, the average IT project is 45% over budget, 7% over time, and delivers 56% less value than initially set out. Just one of those mismanaged projects can jeopardise the entire future of your business. Word travels fast which also rings true for negative word-of-mouth.

8 essential skills for great project managers

The project manager has a vital role to play in every project’s success. Apart from harassing everyone about deadlines, he or she needs a particular set of skills to get the job done. Here are the 8 essential talents every project manager should possess to a greater or lesser extent.

Project management software: which features are vital for SMEs?

As a project manager, you’re juggling resources, phases, responsibilities and team members every day. Luckily, there’s help available – lots of help. These days, tons of project management tools are clamoring for your attention. But what features should you look for?

Project management: assign roles and responsibilities with Teamleader

Project planning is essential to every company. A clear schedule provides a strong framework and improves communication with your clients. Discover how the Teamleader software can help you improve your project planning now.