According to McKinsey & Co, the average IT project is 45% over budget, 7% over time, and delivers 56% less value than initially set out. Just one of those mismanaged projects can jeopardise the entire future of your business. Word travels fast which also rings true for negative word-of-mouth.
In the past, businesses were extremely sales-oriented. Once a deal was closed, customer were left in the dark without proper customer service. This often resulted in high churn rates across the board. Nowadays, SMEs are tyring to put customers first. Customers loyalty is the new currency.
According to the Project Management Institute, only 26% of all projects succeed. This means that most projects fail: they aren’t finished on time, go over budget, or don’t have the desired end result. A lot of these failures can be attributed to inadequate project management.
The project manager has a vital role to play in every project’s success. Apart from harassing everyone about deadlines, he or she needs a particular set of skills to get the job done. Here are the 8 essential talents every project manager should possess to a greater or lesser extent.
How do you ensure a streamlined workflow? CRM, project planning, invoicing and support: with these 12 steps, you can manage your entire business from A to Z.
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The amount of planning and work required to manage and complete a project can be overwhelming at first. Instead of throwing yourself out of the nearest office window, the best approach is to break it all down into ‘manageable’ portions and structure the required efforts into clear steps. Here’s how.
As a project manager, you’re juggling resources, phases, responsibilities and team members every day. Luckily, there’s help available – lots of help. These days, tons of project management tools are clamoring for your attention. But what features should you look for?