Helping customers find answers to their Teamleader questions quickly and efficiently; that is what our support centre is all about. To optimise this experience for our customers, we decided to shake things up and redesign our support centre. This blog explains what has changed exactly and why.
Quotations created with Teamleader and sent using our updated Cloudsign platform are signed twice as fast as quotations sent via email. Their average sales cycle shrinks by almost 10 days as a result. In addition, we see that 28% more quotations are signed when offered via the renewed Cloudsign.
You want your agency to grow. Or at least, that’s what we’re assuming. In that case, high efficiency is essential in order to achieve your objectives. The two KPIs ‘average profit per hour’ and ‘performance’ give you insight into your efficiency. In this blog, we explain how you can calculate this with the help of examples.
All too often, creative agencies and consultancy firms see billability as the ultimate way of calculating and optimising their efficiency. However, evaluating solely on the basis of billability can cause serious damage to your business, for three reasons.
KPIs can help your agency grow, but only if you link the right insights to them. How do you do that for the KPIs ‘average profit per hour’ and ‘performance’? This blog post will set you on the right path.
Sending and presenting a quotation to a customer is a crucial step in the sales process. Both your communication and the quotation itself need to be clear and professional since they represent your business and the quality of work you deliver. As with all first impressions, you’ll never get a second chance to make one. That’s why our new and improved CloudSign platform guarantees a first impression that lasts.
Thank goodness, 2020 is behind us. Already two months into 2021, you’ll probably say it’s best not to look back. “A new beginning”, “out with the old, in with the new”, “the only way is forward”. And although we agree it’s better not to dwell on the past, we believe it’s fundamental to praise those colleagues who gave their absolute best (and more) during such challenging times. Also, we just like to celebrate.
Juggling multiple projects at once and often don’t know where your head’s at? Teamleader’s Cross-projects Timeline visualises all your projects, making it easy to spot gaps in your planning, or which project needs your attention.
Stop wasting time sifting through bank statements and complicated Excel sheets to find out your business’s income in the upcoming months and start forecasting the easy way with Teamleader’s financial forecast. You get a clear and up-to-date overview of how much money you can expect to be paid in the current and upcoming two months, and you get to throw out those Excels!